Power up your neighbourhood with an app for a safer and more organised environment, writes Balqis Lim
NEWLY established company Trybe envisages every community having its own resident association (RA) managed by resident volunteers to upkeep the area or the building.
Trybe provides high performance resident management systems to assist these community managers with their daily operations to save them time and money.
Trybe sales manager Alex Thiagarasan says the company creates apps that are personalised to each neighbourhood.
“We reduce workload, improve participation and build more cohesive communities.
“Trybe works with each neighbourhood on a personal basis and provides customisable solutions to its everyday problems,” he says.
Established in April, Trybe comprises 25 young individuals — software engineers, consultants, marketers and graphic designers.
Based in Damansara Perdana, it aims to help every neighbourhood and resident associations by providing tech-driven solutions.
Nicholas Corneilius, who is in charge of Trybe’s marketing, says the company wants the neighbourhood committee to spend less time on administrative duties like sending reminders, processing registrations and collecting payments.
With the existence of a neighbourhood app, the committee can also attract residents to become members of the RA by raising visibility.
He says following a recent Trybe sales campaign, the response has been positive, with several prominent RAs already signed up.
Trybe’s system increases operational performance by automating current processes using the latest technology.
“Simultaneously, it reduces workload while increasingengagement and participation within residents.
“There are also added layers of security via our innovative in-app panic button which connects resident directly to the security guards for a more connected, safe and engaged neighbourhood,” says Alex.
The personalised neighbourhood app can be set up within three to four days before it is published on Google Play Store and Apple App Store.
“For residents, after downloading the app, they will be prompted to sign up for membership (with the intention to increase participation).
“For the administrators or appointed committee members, they will be provided with a Web-based admin panel that can be accessed via any computer, laptop or tablet.”
Another important function is the Security Alerts feature for moments of distress.
“Every smartphone running your neighbourhood app will now work as a panic button.
“When activated in-app, the security guards and up to two personally elected emergency contacts will receive an alert that someone in your home needs attention.”
Registered members or residents can make in-app payments to renew their RA membership or pay maintenance and security fees through the app.
“With technology, everything is made easy. Payments can be done via bank transfer or credit card. Members can also upload their proof of payment (receipt) via the app for faster approval.”
There will be no need to print and stick notices as the app can send it directly to all residents’ phones.
Residents can be notified of important messages including water disruptions, mosquito fogging or events happening in their neighbourhood.
“Even a group message chat is not very reliable. Sometimes, important messages get diluted in between chats.
“With the app, admin or committee managers need only publish notifications on the system and all residents will get a push notification on their mobile phones,” he says.
For condominium residents, going to the management office and submitting forms for facilities usage may take a while for approval.
But with the help of app, bookings for barbeque pits, hall or other facilities will ease the process, as the managementwill be notified and can approve the reservations anytime, and anywhere.
Residents can also submit suggestions from the app. The suggestions are a way for residents to put forward ideas on how to improve their neighbourhood.
The app will also be equipped with a localised directory of useful numbers including the nearest police station, fire departments, hospital and local council.
COST AND FUTURE PLANS
A one-time registration and set-up cost for an app is RM5,000. Monthly subscription charges per RA are RM99.
Trybe provides managed services for the RAs. It will help you set up your neighbourhood account, approve member sign-ups, post notices and manage thesystem.
“You will have full control over the system and our services are on standby if you require them.
“We also conduct admin workshops, provide training manuals and run awareness campaigns with your neighbourhoods.”
Trybe will continually add features and upgrades are available at no additional cost to existing customers.